Факультет цифрових, освітніх та соціальних технологій
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Item type:Наукова стаття, Implementation of digital solutions in the social sphere: modern methods of program organization and development(Romania : Експертні проекти, 2025) Herasymchuk, Halyna; Zhuk, Oksana; Holiachuk, Nataliia; Petruk, Victoriia; Sytnyk, OleksandrThe integration of digital technologies and innovative approaches into the field of social programs has become an important tool for modernizing public administration in the face of global challenges, including military crises, pandemics, and natural disasters. This topic is of particular relevance for Ukraine, which, in the context of a full-scale war, is demonstrating an unprecedented digital transformation, in particular in the field of social programs, as well as cybersecurity and defense capabilities of the state. The purpose of the article is to study digital platforms as innovative means of implementing social programs, and the object is the process of digitalization of social services in Ukraine and Estonia, and the author outlines these processes on a global scale. The main European approaches to digitalization through the prism of the Digital Decade – Policy program were also described. Special attention was paid to the digitalization of social policy in the activities of The World Bank. The experience of Estonia, as one of the world leaders in the digitalization of various spheres of life, as well as an influential partner in this area for both international organizations and individual nation states, was studied in more detail. The article traces the country’s digitalization ecology with a focus on the social component. The functional characteristics of the platforms in Ukraine “Diia” and “Kyiv Digital” were also analyzed in the context of social services provision. The key areas of digitalization, such as registration of the status of internally displaced persons, access to financial assistance, medical services, use of electronic documents, etc. were highlighted. The advantages of digital tools include mobility, accessibility, efficiency of service, reduction of administrative burden and reduction of corruption risks. At the same time, a number of problems are once again emphasized, including digital inequality, energy dependence, cyber risks, and insufficient digital competence among certain segments of the population. The practical significance of the study lies in the generalization of the Ukrainian experience of digitalization of social services. This can become the basis for developing policies in the field of social protection, digital inclusion and intercultural communication in the context of crisis transformation.Item type:Наукова стаття, The Domain of Social Services in the Twenty-First Century: Digital Transformation and Innovative Development within New Paradigms(United Kingdom, 2025-09-25) Maiboroda, Oksana; Haponchuk, Olena; Martyniuk, Yaroslava; Martyniuk, YaroslavaBackground: The innovative potential and level of digitalization in social work across European Union (EU) member states have gained importance due to the growing need for systematic implementation of digital innovations. These include the automation of routine processes, new approaches to needs assessment, service delivery, and virtual client interaction. Despite the relevance of digital tools, their integration into social work remains uneven and underresearched. Materials and Methods: This study employed a literature synthesis method to identify the main benefits and challenges of digital transformation in social work, along with systematization to organize findings from previous research. The generalization method was used to develop recommendations for digital policy in the field. Quantitative analysis was conducted using a sample of EU and European Economic Area countries. Statistical analysis was carried out in Jeffreys’s Amazing Statistics Program (JASP), applying correlation and cluster analysis to assess the relationship between levels of digitalization and social sector investment. Results: Cluster analysis revealed three distinct groups among the countries studied. The first cluster comprises nations with a high level of digitalization and substantial expenditures on social services. The second cluster includes countries with moderate levels of both digitalization and social investment. The third cluster is characterized by low digitalization levels and minimal investment in social services. These distinctions highlight significant disparities in the adoption and integration of digital tools in social work systems across Europe. Conclusion: Digitalization presents considerable opportunities for enhancing the efficiency and accessibility of social work services. However, its effective implementation requires a comprehensive evaluation of national contexts and influencing factors. Tailored strategies that align with specific social, economic, and technological conditions are essential for ensuring successful digital transformation in the social sector.